Software Engineering

The ServiceNow FSM Architect should have experience on designing solutions for FSM Module. Should also have expertise is building solutions for 3rd party interfaces with ServiceNow.

Responsible for the overall design of the application and mapping client business requirements from the project team to systems/technical requirements

Provides expertise in technical knowledge, methodology and framework, data integration and data flows, ServiceNow Architecture, and software development and coding.

Participate in process flow analysis and process redesign along with the Project Manager

Share best practices and be consultative throughout the technical design of the project"

Review detailed functional design document to match customer requirements

Co-team with the Developers to produce a technical specification for custom development and systems integration requirements.

Provide the client with ServiceNow development Best-Practices Advice and assist in their implementation.

Deliver ServiceNow development consulting services based on the Client’s ServiceNow release plan, including all modules implemented by the client.

Identifies solutions and formulates implementation and migration strategies.

Manage workload of an offshore development team. Provide functional guidance in their day-to-day activities. Advise them on following best practices and industry standards.

Serve as the Subject Matter Expert (SME) on ServiceNow. Advise customers/users on workflow design.

Define and document the ServiceNow design / design components required to deliver the functional requirements as communicated by the customer

Gain agreement on the technical aspects of the proposed solution with internal customer(s)

Lead scoping activities in support of release planning, resulting in release cost and schedule estimation

Define the data migration strategy and approach, and support the teams as they clean, align, migrate and augment the data

Define the test strategy, including mandatory functional test components, and work as part of the program and internal customer team to configure the testing environment and identify and resolve issues that come out of testing

Support the creation of training materials

With the program manager, control technical scope and scope change to ensure a smooth development and delivery of the solution

Experience in requirement analysis, design and prototyping

Experience in building enterprise models using Power BI desktop.

Strong understanding of Power BI Application

Develop data models, ETL packages, OLAP cubes, and reports utilizing Power BI applying best practices to the development lifecycle. Documentation of source-to-target mappings, data dictionaries, and database design. Identify areas of improvement to optimize data flows.

Good Exposure to DAX queries in Power BI desktop.

Creation of Power BI dashboard , report , KPI scorecard and transforming the manual reports, support Power BI dashboard deployment.

Strong exposure to Visualization , transformation, data analysis and formatting skills.

Connecting to data sources, importing data and transforming data for Business Intelligence.

Experience in publishing and scheduling Power BI reports

Architect and develop data models, ETL packages, OLAP cubes, and reports utilizing Power BI applying best practices to the development lifecycle.

Documentation of source-to-target mappings, data dictionaries, and database design.

Identify areas of improvement to optimize data flows.

Installation and Administration of Microsoft SQL Server.

Support business development efforts (proposals and client presentations).

Knowledge on EBS Modules like Finance, HCM, Procurement will be an added advantage.

Ability to thrive in a fast-paced, dynamic, client-facing role where delivering solid work products to exceed high expectations is a measure of success.

Excellent leadership and interpersonal skills.

Eager to contribute in a team-oriented environment.

Strong prioritization and multi-tasking skills with a track record of meeting deadlines.

Ability to be creative and analytical in a problem-solving environment.

Effective verbal and written communication skills.

Adaptable to new environments, people, technologies, and processes

Ability to manage ambiguity and solve undefined problems.