Service-Now customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting and third party software integrations.

Experience on Integration technologies such as Web Services, SOAP, HTTP, MID Server

Good communication (written & oral) & presentation skills, business analysis skills, self-initiated, quick learner.

Experience administering a ServiceNow instance including managing the overall security of the platform, configuring Service Level Agreements (SLAs), developing workflows, business rules, UI pages, UI actions, UI policies, ACLs, catalog items, domain separation and updates of all other existing solutions requiring revisions

Developing, designing, configuring and rollout of new application modules, workflows and catalog requests

Responsible for troubleshooting any errors found in the ServiceNow configuration

Authoring and maintaining technical documentation

Loading, manipulating and maintaining data within/between ServiceNow and other systems

Support the deployment into QA and Production environments

Performing system and integration testing

A strong desire to produce quality work, adopt standards and adhere to those standards

Provide input to assist with continual improvement